Restela Terms of Service

Last updated: 17 June 2026

OVERVIEW

Welcome to Restela. The website at restela.co (the "Site") and everything we sell through it are run by Fortuna Adiuvat LLC. When you see "Restela", "we", "us", or "our" anywhere in this document, that is who we are referring to. When you see "you" or "your", that is you, the person browsing the Site or buying something from us.

These Terms of Service ("Terms") spell out the rules that apply when you use the Site or place an order with us. By visiting restela.co or buying anything from us, you accept these Terms in full. If any part of them does not work for you, please do not use the Site or order from us.

We refer in these Terms to four other documents that sit alongside them and form part of your agreement with us: our Privacy Policy, our Refund and Returns Policy, our Shipping and Delivery Policy, and our Subscription and Cancellation Policy.

Our Site is hosted by Shopify Inc., which provides the e-commerce platform we use to sell our products to you. Any new feature, tool, product, or service that we add to the Site later is also covered by these Terms.

SECTION 1 - WHO CAN USE THIS SITE

To use restela.co you need to be at least the age of majority in your country, region, or state of residence (this is 18 in most places). If a household that includes minors uses the Site or buys our products through your account, you confirm that you supervise that use and have given us your consent for any minor dependant to be present on the Site.

You agree not to use restela.co or anything you buy from us for any unlawful purpose, in any way that breaks applicable laws, or to violate the rights of any other person. You also agree not to send us, upload to the Site, or transmit through the Site any worm, virus, or other code designed to disrupt, damage, or gain unauthorised access to any system.

A breach of any term in this document may result in the immediate suspension or termination of your access to the Site, and the cancellation of any active order or subscription, with no liability on our part.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to decline service or refuse any order placed with us, at any time, for any reason that does not breach applicable law. We may apply this right to any user, any account, any payment method, or any shipping address.

When you submit content to the Site (other than card and payment details), it may travel unencrypted across networks and may be modified to fit the technical requirements of the systems involved. Card and payment information is always transmitted in encrypted form.

You agree not to reproduce, duplicate, copy, sell, resell, or commercially exploit any part of our Site, our Services, our content, or anything you obtain through us, without our prior written consent.

The headings used throughout these Terms are there to help you navigate the document. They do not limit, expand, or otherwise change the meaning of the section that sits beneath them.

SECTION 3 - ABOUT OUR PRODUCTS

Some of our products may only be sold through restela.co. Online availability may be limited from time to time, and any order is subject to our Refund and Returns Policy if you decide a product is not right for you.

We do our best to show product colours, packaging, and labels as accurately as we can on the Site. Because every screen renders colour slightly differently, we cannot guarantee that what you see on your device exactly matches the physical product. Minor differences in shade or appearance do not give grounds for a return outside the standard terms in our Refund and Returns Policy.

Restela products are food supplements. They are not medicines. The information we provide on the Site, in our marketing, and in your orders is intended for general informational purposes only and is not a substitute for advice from a qualified healthcare professional. Do not use anything you read or hear from us to diagnose, treat, cure, or prevent any condition. Always speak to your doctor before starting any new supplement, particularly if you are pregnant, breastfeeding, taking prescription medication, or have a diagnosed health condition.

These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.

Individual results vary. What works well for one person may not produce the same effect for another. We do not promise that any particular outcome will follow from using our products.

We reserve the right to limit or refuse sales by region, country, household, or quantity, on a case-by-case basis. We may change product descriptions, pricing, ingredients, packaging, or formulation at any time, without notice. We may discontinue any product at any time. Any offer made on the Site is void in any jurisdiction where it is prohibited.

We do not warrant that any product, service, content, or information made available through the Site will meet your expectations.

SECTION 4 - ACCURACY OF INFORMATION

The content on restela.co is provided for general information and reference. We make a reasonable effort to keep things accurate and up to date, but we do not guarantee that everything on the Site is accurate, complete, or current. Any reliance you place on Site content is at your own risk, and you should consult primary or specialist sources before making any decision that matters.

Some content on the Site may be historical or archival and may no longer reflect the current position. We include this material for reference only, and we are not under any obligation to update it.

We may correct any error, inaccuracy, or omission on the Site at any time, in our sole discretion, and we may change or update Site content (including pricing, promotions, shipping charges, transit times, and availability) at any time, without prior notice, even after you have submitted an order. Watching for changes is your responsibility.

SECTION 5 - MODIFICATIONS TO SERVICES AND PRICES

The prices of our products and any service we offer through the Site may change at any time, without notice. The pricing displayed at the time you place an order is what applies to that order, unless we identify a pricing error and notify you under Section 4 above.

We may modify, suspend, restrict, or discontinue any part of the Site or the Services we provide through it (including any product, feature, tool, or piece of content), in whole or in part, at any time, with or without notice.

We are not liable to you or to any third party for any modification, price change, suspension, or discontinuance of any product, service, or part of the Site.

SECTION 6 - BILLING, ORDERS AND RISK OF LOSS

When you place an order with us, you are making us an offer to buy at the price and on the terms shown at checkout. Your order is not accepted, and no contract is formed between us, until we send you an order confirmation by email. We may decline, limit, or cancel any order in our sole discretion, including any order that appears, in our reasonable judgment, to be placed by a dealer, reseller, or distributor.

We may limit or cancel the quantity of any product purchased per person, per household, per order, per delivery address, or per payment method, including any order placed under the same customer account, the same payment card, or the same billing or shipping address. If we change or cancel an order, we will attempt to contact you using the email, billing address, or phone number on your account.

You agree to provide accurate, complete, and current information when placing an order, and to update your account promptly if any of your details (including email address, billing address, payment card number, or expiry date) change. We are not responsible for any missed delivery, missed communication, or failed payment that results from outdated or inaccurate information you provided.

By placing an order, you authorise us and our payment processors to charge your chosen payment method for the order total, including any applicable tax and delivery charge. For subscriptions, you also authorise recurring charges in line with Section 7 below.

Title to, and the risk of loss or damage for, any product you buy from us passes to you at the moment the product is handed to the carrier for shipping. Once a carrier has accepted the package, the product is treated as yours, and any loss or damage in transit is dealt with under our Shipping and Delivery Policy and our Refund and Returns Policy.

For more detail on returns, refunds, damaged or missing items, please see our Refund and Returns Policy.

SECTION 7 - SUBSCRIPTIONS

Some Restela products are offered as subscriptions. If you select a subscription option at checkout, you authorise us to charge your payment method on a recurring basis, at the cadence you choose (every 30, 60, or 90 days), at the price applicable at the time of each renewal, until you cancel.

Any discount applied to your first subscription order may not carry over to later renewals unless we say otherwise. We may change the price of any subscription or subscription product at any time, and the new price will apply to renewals processed after the change takes effect.

You can manage, change, or cancel your subscription at any time by logging into your customer account at sub.restela.co. To stop a charge from being processed, your cancellation must be received at least 24 hours before your next scheduled billing date. Any cancellation received within 24 hours of the next billing date may take effect from the following billing cycle.

Any free product included in a bundled subscription offer is part of the initial purchase only, and will not appear in any subsequent renewal.

If a renewal is processed and shipped before your cancellation reaches us, that delivery is not eligible for a refund under our money-back guarantee.

SECTION 8 - REFUNDS AND RETURNS

We offer a 100-day money-back guarantee on 25% of your order value if you are not satisfied with the effects of our products. Full eligibility rules, including timing, return requirements, what is and is not covered, and how refunds are processed, are set out in our Refund and Returns Policy.

We process approved refunds back to your original payment method within 15 business days of accepting the returned product. Shipping and handling charges are not refunded.

We reserve the right to refuse a refund request from any customer who has, in our reasonable judgment, requested more than two refunds in any rolling twelve-month period.

SECTION 9 - SHIPPING

Shipping options, delivery times, costs, customs, import duties, and the procedures that apply if your delivery is damaged, lost, or undeliverable are set out in our Shipping and Delivery Policy. The risk of loss or damage in transit is dealt with as described in Section 6 above.

SECTION 10 - PERSONAL INFORMATION AND COMMUNICATIONS

Any personal information you submit through the Site is governed by our Privacy Policy. Please read that document to understand how we collect, use, store, and share personal information about you.

By creating an account, placing an order, or otherwise providing your contact details to us, you agree to receive communications from us in electronic form, including order confirmations, dispatch notifications, account messages, and other operational emails relating to your interaction with us. These messages form part of how we provide the Services to you and are not marketing.

If you opt in to marketing or transactional SMS messages, message and data rates may apply and message frequency may vary. You can opt out at any time by replying STOP to any message you receive, by adjusting your preferences in your customer account, or by sending HELP for support.

SECTION 11 - OPTIONAL TOOLS

We may, from time to time, give you access to optional third-party tools through the Site (for example, calculators, quizzes, or product finders). We do not monitor, control, or contribute to these tools, and we provide access to them "as is" and "as available", with no representation, warranty, or condition of any kind, and no endorsement of the third-party provider.

Any use you make of these tools is entirely at your own risk and on your own discretion. You should familiarise yourself with, and confirm that you accept, the terms on which the third-party provider supplies the tool before you use it. We are not liable for any consequence of your use of any third-party tool offered through the Site.

Any new tool, feature, product, or service we add to the Site in future is also subject to these Terms.

SECTION 12 - THIRD-PARTY LINKS

Parts of restela.co may include content, products, or links operated by people who are not us. We do not control, vet, or examine these third parties, and we make no warranty regarding the accuracy, completeness, or reliability of any third-party content, product, or service you encounter through the Site.

We are not liable for any harm, loss, or damage you suffer in connection with goods, services, content, or transactions made through any third-party website you access from links on the Site. Any complaint, claim, or concern about a third-party product or service should be directed to that third party.

Before you engage with any third-party site or service, please read its terms, privacy policy, and any other applicable rule carefully.

SECTION 13 - USER COMMENTS, REVIEWS AND SUBMISSIONS

If you submit a product review, contest entry, creative idea, suggestion, proposal, photo, video, or other material to us, whether on request from us or unsolicited, in any form, by any means (online, email, post, or otherwise) (collectively, "Submissions"), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, worldwide licence to edit, copy, publish, translate, adapt, distribute, and otherwise use that Submission in any medium, without restriction or compensation to you.

We are under no obligation to keep any Submission confidential, to pay you anything for it, to credit you for it, or to respond to it.

You confirm that anything you submit to us (a) is your own original work or content you have full rights to share with us, (b) does not infringe the copyright, trademark, privacy, personality, contract, or any other right of any third party, (c) does not contain libellous, defamatory, threatening, abusive, obscene, or unlawful material, and (d) does not contain any virus, worm, malware, or other code designed to disrupt the Site or any related system.

You may not impersonate any person, use a false email address, or mislead us or anyone else about the origin of any Submission. You are solely responsible for any Submission you make, and for any consequence of making it. We take no responsibility, and assume no liability, for any Submission posted by you or by any third party.

We may, but are not obliged to, monitor, edit, or remove any Submission that we believe, in our sole discretion, is unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes any intellectual property right, or that breaches these Terms.

SECTION 14 - PROHIBITED USES

In addition to anything else prohibited elsewhere in these Terms, you may not use the Site, our Services, or any content on the Site:

(a) for any unlawful purpose; (b) to encourage or invite others to perform or take part in any unlawful act; (c) to breach any international, national, federal, state, provincial, or local regulation, rule, law, or ordinance; (d) to infringe or violate our intellectual property right or that of any other person; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any person on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit any false, misleading, or fraudulent information; (g) to upload, transmit, or distribute any virus, worm, malware, or any other code that may affect the operation of the Site, any related website, other websites, or the Internet; (h) to harvest, collect, or track personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape any part of the Site; (j) for any obscene or immoral purpose; or (k) to interfere with, attack, or bypass the security features of the Site, any related website, other websites, or the Internet.

We reserve the right to terminate your access to the Site and any of our Services if we believe, in our sole discretion, that you have used the Site for any of the purposes listed above.

SECTION 15 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of restela.co or our Services will be uninterrupted, timely, secure, error-free, or virus-free. We do not warrant that any result that may be obtained from using our Services will be accurate, reliable, or fit for any particular purpose.

You agree that we may, from time to time, take the Site or any part of the Services offline for any period, with or without notice, and that we may cancel any Service at any time.

You expressly agree that your use of, or inability to use, the Site and the Services is at your sole risk. The Site, the Services, and all products and content delivered to you through them are (except where we expressly state otherwise) provided "as is" and "as available" for your use, without any representation, warranty, or condition of any kind, whether express or implied, including any implied warranty or condition of merchantability, merchantable quality, fitness for a particular purpose, durability, title, or non-infringement.

To the maximum extent permitted by applicable law, in no event shall Restela, Fortuna Adiuvat LLC, or our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, exemplary, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether arising in contract, tort (including negligence), strict liability, or any other theory, in connection with your use of the Site, the Services, or any product purchased through us, even if we have been advised of the possibility of such damages.

To the extent we have any liability to you that cannot be excluded under applicable law, our total aggregate liability arising out of, or relating to, these Terms, the Site, the Services, or any product purchased through us will not exceed the greater of (a) one hundred United States dollars (US$100), or (b) the amount you actually paid to us in the twelve months preceding the event that gave rise to the liability.

Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those jurisdictions our liability is limited to the maximum extent permitted by law.

SECTION 16 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Restela, Fortuna Adiuvat LLC, and our parent, subsidiaries, affiliates, officers, directors, employees, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and partners from and against any claim, demand, loss, liability, cost, or expense (including reasonable legal fees) brought by any third party that arises from, or relates to, (a) your breach of these Terms or any document they incorporate by reference, (b) your breach of any law or any third-party right, or (c) your use of the Site, our Services, or any product purchased through us in a manner inconsistent with these Terms.

SECTION 17 - SEVERABILITY

If a court of competent jurisdiction finds that any provision of these Terms is unlawful, invalid, void, or unenforceable, that provision will be enforced to the maximum extent allowed by law, and the unenforceable part will be deemed severed from these Terms. The validity and enforceability of the remaining provisions will not be affected.

SECTION 18 - TERMINATION

Any obligation or liability incurred by either you or us before the date these Terms end continues to apply after termination.

These Terms remain in effect until they are ended by either you or us. You may end your agreement with us at any time, by notifying us that you no longer wish to use our Services, or by ceasing to use the Site and closing any account or subscription you hold with us.

If we determine, in our sole judgment, that you have breached or are likely to breach any term of these Terms, or that your conduct creates a risk for us, our other customers, or any third party, we may end this agreement at any time, with or without notice. You remain liable for any amount due up to the date of termination, and we may deny you further access to the Site or our Services.

SECTION 19 - DISPUTE RESOLUTION AND ARBITRATION

Any disagreement, claim, or dispute concerning these Terms, the Site, our Services, or any product purchased through us will be resolved through individual binding arbitration, administered by the American Arbitration Association (the "AAA") under its Consumer Arbitration Rules. The arbitration will be conducted in English.

Both you and we give up the right to a trial by judge or jury, and the right to act as a plaintiff or class member in any class, collective, or representative proceeding. This arbitration agreement is governed by the Federal Arbitration Act and survives the termination of these Terms.

If you do not wish to be bound by this arbitration agreement, you may opt out by sending written notice of your decision to opt out within 30 days of first agreeing to these Terms, by post to: Fortuna Adiuvat LLC, 33 N Gould St, Sheridan, WY 82801, United States. Your notice must include your full name, the email address associated with any order or account you have with us, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other part of these Terms.

Nothing in this Section prevents either party from seeking interim injunctive or equitable relief in a court of competent jurisdiction located in the State of Wyoming, United States, to protect intellectual property rights or confidential information, or to enforce the obligations of this Section.

SECTION 20 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms does not amount to a waiver of that right or provision.

These Terms, together with any policy or document we incorporate by reference (including our Privacy Policy, our Refund and Returns Policy, our Shipping and Delivery Policy, and our Subscription and Cancellation Policy), make up the entire agreement between you and us. They replace and supersede any earlier or contemporaneous discussion, communication, proposal, or agreement between us, oral or written, including any earlier version of these Terms.

Any ambiguity in the meaning of these Terms will not be construed against us as the drafter of the document.

SECTION 21 - GOVERNING LAW

These Terms and any separate agreement under which we provide Services to you are governed by the substantive law of the State of Wyoming, United States, without regard to its conflict of laws principles. The Federal Arbitration Act governs the arbitration provisions set out in Section 19 above.

SECTION 22 - CHANGES TO TERMS

You can review the most current version of these Terms at any time on this page. We may update, change, or replace any part of these Terms at our sole discretion, by posting the updated version on the Site. The "Last updated" date at the top of this document shows when the most recent revision took effect.

Checking this page from time to time for changes is your responsibility. Your continued use of the Site or our Services after we post any change means you accept that change.

SECTION 23 - CONTACT INFORMATION

If you have any question about these Terms of Service, please contact us:

By email: help@restela.co

By post: Fortuna Adiuvat LLC, 33 N Gould St, Sheridan, WY 82801, United States